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Privacy policy

This Privacy Statement aims to inform Tsaar Academy customers and contacts about how Tsaar Academy processes their personal data.

Tsaar Academy attaches great importance to the privacy of its clients and contacts. We treat and secure this data with the highest care, in accordance with applicable privacy legislation. We take all necessary measures to protect personal data provided to us from loss, destruction, unauthorised access, disclosure or misuse.

This statement explains who we are, why we need your personal data, what data we collect, how we process it, to whom we may provide it, what rights you have and how to exercise these rights.

This statement applies to you if you:

  • A client of Tsaar Academy, which includes: clients, prospective clients and purchasers of our services.
  • Are a contact at one of our (potential) partners, suppliers or external consultants.
  • Are listed as a reference by applicants in the context of a vacancy at Tsaar Academy.
  • Are a contact at any organisation (company, government, educational institution, partner, etc.) with which Tsaar Academy has or wishes to maintain contact, and
  • Where we collect personal data. If you choose to voluntarily share information with us, we will use it in accordance with this privacy policy.

Who we are.

Tsaar Academy, with registered office at Kasteleinsstraat 13A, 9150 Kruibeke, and registered with the Crossroads Bank for Enterprises under the number 0789255148, is responsible for processing your personal data in accordance with applicable privacy legislation.

Tsaar Academy declares that it complies with Belgian privacy legislation and the provisions of the General Data Protection Regulation.

When do we collect your personal data?

We collect your data as soon as you provide it to us yourself. This may take place via e-mail, telephone, face-to-face meetings, events, training sessions, or other possible means of communication. In addition, we may collect your data from public sources or through your public profiles on social media platforms (e.g. LinkedIn) when this information is relevant to our business relationship.

Why do we need your personal data?

We collect your personal data for the following purposes:

  • Providing information about Tsaar Academy's services and activities, and tailoring them to your needs and requirements, or those of your organisation.
  • Establishing and maintaining a business relationship with you or your organisation, concluding and executing service agreements.
  • Approaching you for commercial offers, newsletters, events, workshops and other marketing promotions that may be relevant.
  • Representing interests and communicating with representatives of public institutions, universities, professional federations, etc.
  • Improving the quality of our services and measuring customer satisfaction through surveys.
  • Ensuring corporate security and preventing abuse.
  • Complying with management objectives, internal controls, audits and legal obligations.

What personal data is processed?

Tsaar Academy processes personal data relevant to our services. This includes at least:

  • Your name, first name, job title, professional address and contact details (telephone number, e-mail address).
  • For private clients: private address, telephone number, date and place of birth.

Optional additional data (e.g. preferred language, department, interests) may be desirable to enhance our business relationship. Other optional data, such as birthday and hobbies, may be provided to maintain a good relationship.

It is important to communicate changes in your personal data to us in a timely manner.

With whom do we share your personal data?

Internally

Tsaar Academy ensures that only authorised employees have access to stored personal data. We take appropriate internal and external security measures to prevent unauthorised access. Only case managers, trainers and back office staff have access to personal data.

External

Personal data is managed externally via Tsaar Academy server.

Only when necessary to achieve the objectives as described in article 3, to execute agreements, fulfil legal obligations or legitimate interests, Tsar Academy may share personal data with:

  • Partners and suppliers for internal services, administration, marketing campaigns, audits, etc.
  • Subcontractors and service providers for tasks such as IT support, research, security, consultancy, etc.
  • Our auditors, audit and certification bodies.
  • External research or audit firms of professional federations.
  • Various government agencies for inspections and investigations.


Tsaar Academy only cooperates with service providers that comply with the applicable privacy legislation and implement technical and organisational measures to secure personal data. If these service providers act as processors, Tsar Academy ensures that appropriate processor agreements are in place to ensure the secure processing of personal data.

Your personal data will not be sold, rented or shared for commercial purposes except as described above or with your prior consent.


How long do we keep your data?
 

Your personal data will be kept for the time necessary to achieve the purposes described in Article 3 and to comply with legal obligations.


Security measures


Tsaar Academy takes all reasonable measures to protect your personal data from unauthorised access, loss, destruction, disclosure or misuse. This includes physical, administrative and technological security measures.

For example, only authorised individuals have access to our offices and systems, and this access is limited to what is necessary for their professional duties. These persons are obliged to follow our internal privacy policy and data protection measures. When providing data to third parties, Tsaar Academy ensures that these third parties maintain the same level of security.


What are your rights?


As an affected party, you have certain rights regarding your personal data. You can exercise these rights at any time. These include:

  • The right to access your personal data and related information.
  • The right to a copy of your personal data.
  • The right to correct inaccurate or incomplete personal data.
  • The right to have your personal data erased in accordance with applicable law.
  • The right to restrict the processing of your personal data in certain cases.
  • The right to transfer your personal data to another organisation.
  • The right to object to the processing of your personal data.
  • The right to withdraw consent if the processing is based on consent.
  • The right to lodge a complaint with the relevant privacy authority.


Cookies on our website


Tsaar Academy uses cookies and web statistics on its website to analyse and improve the use of the website. A cookie is a small file that is stored on your computer and can be recognised on your next visit.

Tsaar Academy uses the following cookies, among others:

  • + PHPSESSID (active until browser window closes)
  • + __cfduid (duration 1 year)
  • Google Analytics (duration 2 months- 1 year)


You can adjust your browser settings to manage or block cookies.


Contact in case of questions, complaints and data breaches


For any questions, requests or complaints regarding this privacy statement, please contact Tsaar Academy at:


If you suspect or discover a data breach, please report it immediately using the contact details above. 


Tsaar Academy aims to respond to your requests and queries regarding your personal data within a reasonable period of time.